AMERICAN CHAMBER OF COMMERCE IN GUATEMALA: Workshop: Service Professionals Leave a Mark to be Held July 25

American Chamber of Commerce in Guatemala  recently issued the following announcement.

WORKSHOP: SERVICE PROFESSIONALS LEAVE A MARK

July 25 @ 8:00 a.m. - 12:00 p.m.

Regular Price: Q375.00 | Price for members: Q300.00

BUY TICKETS

Goals:

Understand the meaning of leaving a mark on customers and what to do to achieve it

Recognize the main frustrations of customers through their own experience

Understand the relationship between internal training and the generation of extraordinary service

Know some coaching strategies, applied to building relationships to put them into practice in customer service

Establish the appropriate moments to leave a mark according to the type of client

Understand and manage the moments of truth in each relationship with customers, implementing actions that generate enthusiasm

Details

Date:

July 25

Hour:

8:00 a.m. - 12:00 p.m.

Price:

Q375

Event Category:

Amcham Events

Web page:

https://www.exxpertapps.com/invitacion/validation.php?globalkey=e308db4d7e1c5aae537911dbaa901856

Organizer

Andrea Loarca

Phone:

2417-0815

E-mail:

aloarca@amchamguatemala.com

Place

Amcham Offices

5 avenida 5-55 zona 14

Guatemala , Guatemala 01014 Guatemala+ Google Map

Phone:

24170815

Web page:

http://www.amchamguate.com

Original source: https://amchamguate.com/event/taller-los-profesionales-del-servicio-dejan-huella/