Everise announced that its AI-powered customer experience platform, EverAI Labs, has been named a winner at the 2025 Artificial Intelligence Excellence Awards. The awards are presented by the Business Intelligence Group and recognize organizations that demonstrate innovation and measurable success in artificial intelligence.
The Artificial Intelligence Excellence Awards honor companies, technologies, and professionals advancing AI across 46 application types and 36 industries. Winners are selected by a panel of industry experts who evaluate nominees on creativity, impact, and results.
“It’s been less than a year since Everise unveiled EverAI Labs and we’re honored to receive this accolade for Excellence in Artificial Intelligence. This award recognizes our team’s dedication to our mission of pushing the boundaries of AI to create meaningful solutions that improve lives and industries,” said Sudhir Agarwal, Founder & CEO of Everise.
EverAI Labs offers an integrated platform designed to enhance every stage of the agent journey in customer service. Its features include intelligent hiring tools, immersive training modules, real-time productivity monitoring, advanced analytics, and security capabilities. The platform uses technologies such as machine learning, natural language processing, and automation to help organizations build more adaptable customer service teams.
Russ Fordyce, CEO of the Business Intelligence Group, commented: “The AI industry is evolving rapidly, and it is through the efforts of companies like Everise that we see real-world applications driving change. Their work exemplifies the kind of innovation and leadership that is shaping the future of artificial intelligence.”
Founded in 2016, Everise operates globally with 28,000 agents across eight markets. The company serves sectors including healthcare, transport, logistics, insurance, financial services, and technology. It is backed by Brookfield and Warburg Pincus.
For more information about EverAI Labs’ solutions visit everailabs.com.
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